This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you register an account, we collect identification details such as your name, date of birth, email address, and country of residence. This information is necessary to verify your identity, comply with our licensing obligations under the Anjouan Gaming Authority, and ensure that our platform is used responsibly and lawfully.

When you make deposits or withdrawals, we process transaction-related data including payment method details and transaction amounts. This is required to complete your financial requests securely and to fulfil our obligations under applicable anti-money laundering standards. We do not store full card numbers on our servers; sensitive payment data is handled directly through trusted payment processors.

We also collect technical data during your sessions on our web platform — including your IP address, browser type, device type, and session activity. This information helps us maintain the security and stability of the platform, detect suspicious behaviour, and ensure that our services function correctly across different browsers and devices.

How We Protect and Share Your Data

All data transmitted between your browser and our platform is protected using 256-bit SSL encryption. Your personal information is stored on secure servers with restricted internal access — only staff members with a clear operational need are permitted to access your data, and all such access is logged and monitored.

We do not sell your personal data to third parties. In limited and necessary circumstances, we may share your information with external partners: payment gateways that process your transactions, identity verification services used to confirm your identity, and regulatory or law enforcement authorities where we are legally required to do so. Each of these parties is required to handle your data securely and only for the purpose for which it was shared.

You have the right to request a copy of the personal data we hold about you, ask us to correct any inaccuracies, or request that your data be removed following account closure, subject to our legal retention obligations. We are required to retain certain records — including transaction histories and identity verification documents — for a defined period after an account is closed or becomes inactive, in order to meet our regulatory and legal duties. Once that period has elapsed, data is securely deleted or anonymised.

If you wish to exercise any of your data rights, please contact our support team through the channels listed on our website. We will respond to your request in a reasonable timeframe and, where we are unable to fulfil it in full, we will explain the reason clearly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When we do, the revised version will be published on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our platform following any update constitutes your acknowledgement of the revised terms.